Pöllauberg, Naturpark Pöllauer Tal, Styria · Austria
RETTER Bio-Natur-Resort.
5.4 out of 10 · Top 25% worldwide · joint #5 of 31 in Europe
RETTER Bio-Natur-Resort is a resort in Pöllauberg, Naturpark Pöllauer Tal, Styria, Austria. This page records what the property publishes about its building, across the eight pathways this index reviews.
Practical details
Type
Resort
Operator
Retter Hotel GmbH, an independent Styrian family business
Named means the property published something you can look up: a brand, a product or a number. Stated means it says so with nothing behind it. Not published means we looked and found nothing, which is a gap in our reading and not an answer about the building.
Air Ecology4 source notesPublished or supplied
The air in a closed room is what you breathe for eight hours. What decides it is the filter grade, the fresh air rate, and whether damp has ever been looked for.
Under a heading that pairs energy awareness with a fresh air guarantee, the property states that all of its ventilation units carry carbon dioxide sensors and supply fresh air continuously. It does not say which spaces, guest rooms included, are mechanically ventilated, and no system, filter grade, fresh air rate or reading is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Alle Lüftungen sind mit CO2-Fühlern ausgestattet und garantieren permanente Frischluft
The seminar page states that all seminar rooms have air conditioning ventilation with carbon dioxide measurement and fresh air. This covers the seminar rooms only, not guest rooms, and no system, rate or reading is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Alle Seminarräume verfügen über eine spezielle Klimalüftung mit CO2‑Messung und Frischluft
The FAQ states that two Wald-Wiesen rooms are fitted for allergy sufferers with pollen filter nets. No product, mesh grade or supplier is named, and the provision covers two of 116 rooms.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
2 Wald-Wiesen-Zimmer sind als speziell ausgestattete Allergiker-Zimmer mit Allergiker-Bettwäsche, sowie Pollenfilternetzen mit Parkettboden ausgestattet.
The FAQ states that smoking is prohibited inside the hotel and that smoking areas are directly outside the restaurant entrance.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Raucherbereiche befinden sich direkt vor dem Restauranteingang. Im Hotel ist Rauchen untersagt.
What to ask them
What filter grade is fitted to guest room air handling, for example MERV 13 or HEPA H13?
What is the fresh air supply rate per person in a guest room?
Are carbon dioxide, particulate or volatile organic compound levels measured, and are the readings published?
Is there a mould inspection and remediation protocol, and when was it last run?
Are there gas cooktops, fireplaces or other combustion sources inside guest rooms?
Water Integrity4 source notesPublished or supplied
You drink it, cook with it and stand under it. What is in it depends on the source and on what, if anything, filters it, and both are things a property can name.
The FAQ states that every tap supplies mountain spring water from the Masenberg, that it is safe to drink, and that it is checked regularly as the law requires. No laboratory, test panel, result or treatment step is published, and the regular checks are stated as a frequency without a result.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Aus all unseren Wasserhähnen fließt ausgezeichnetes Bergquellwasser vom Masenberg, das Sie bedenkenlos trinken können und regelmäßig gesetzlich überprüft wird.
The property states that it serves its own sparkling Retter-Quell water from the Masenberg in place of mineral water transported from further away. No bottling, carbonation or treatment process is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
kredenzen wir unser eigenes, prickelndes Retter-Quell-Wasser direkt vom Masenberg
The orchard pool (Obstgartenpool) is published as filled with fresh mountain spring water; the pool page does not name the spring, and the FAQ names the Masenberg as the source of the property's tap water. The fill source is the only water detail given for this pool, and no sanitation method or chemical is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
The 2026 sustainability fact sheet states that reducing pool chemical quantities to 10 per cent was a priority in the 2023 pool build, in a section otherwise about heat recovery and insulation. No chemical, sanitation method, baseline, basin or measured residual is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Aufwändige Schwimmbadtechnik mit allen Möglichkeiten der Wärmerückgewinnung, sowie eine Chemie-Mengen-Reduzierung auf 10% waren der Familie Retter wichtig.
What to ask them
What is the water source, and what treatment is applied before it reaches a guest room?
Is there a published contaminant test panel, and which laboratory ran it?
Is shower and bath water filtered, and to what specification?
How are pools and spas sanitised, and is the chemistry published?
How is drinking water delivered, and is it treated on site?
Light Rhythm1 source notePublished or supplied
Light is what tells a body the time of day. The part a building controls is what its fittings emit and when, which a named product or a colour temperature makes checkable.
Two room categories, the Wald-Wiesenzimmer and the Weitblickzimmer, are listed with an enclosed bathroom with daylight. No window, glazing, shading or blackout specification is published for any room.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Is guest room lighting tunable or circadian, and what specification is published?
What colour temperatures are used in the evening, and are fixtures flicker free?
Do sleeping areas have full blackout, and is it specified?
What daylight access does a typical room have?
Is exterior lighting shielded or reduced overnight?
EMF Harmony4 source notesPublished or supplied
Wiring, routers and devices put electromagnetic fields in a room. What a building decides is where they sit relative to the bed, and whether anyone has measured it.
The room page lists extra long beds with a mains power disconnection switch (Netzstromfreischaltung) under the equipment present in all rooms. No switch product, circuit layout or field reading is published, and the FAQ states that wireless internet is available throughout the building.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
The guest A to Z describes the bedside switch as cutting the mains so that no live power lines run around the sleeper's head at night. It does not say whether the switch affects wireless access points, and no reading is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Netzfreischaltung: Netz aus – der Schalter bei Ihrem Bett, garantiert, dass es rund um Ihren Kopf keine aktiven Stromleitungen in der Nacht gibt.
The guest A to Z states that the desk in each room has a patch cable for a fixed, wired internet connection. The same page and the FAQ state that wireless access is available throughout the hotel, rooms included, so the wired connection is published as an option alongside wireless rather than in place of it. No cable category, shielding or access point placement is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Auf Ihrem Schreibtisch in Ihrem Zimmer finden Sie ein Patchkabel zum kostenlosen Einstieg ins World Wide Web, sollten Sie einen fixen Anschluss wünschen.
The BIO HOTELS association's directory, a third party page, lists the hotel with the feature label Electrosmog Reduced hotel. The listing states no criteria, measurement or verification behind the label, and the same listing shows free wireless.
Are guest rooms wired for data, or is access wireless only?
Where are wireless access points and smart meters placed relative to the bed?
Have field levels been measured in sleeping areas, and by whom?
Can a guest have wireless disabled in their room on request?
Is any shielded cabling or shielding material specified in the build?
Materials and Textiles6 source notesPublished or supplied
The things you sleep on and touch: the mattress, the sheets, the pillows, and the paints, glues and finishes around them. A named fabric, a fibre content or a certification can be looked up. A structural palette tells you about the building, not about the bed.
The spa names three cosmetics brands used in its treatments, SANDICCA, DR JOSEPH and MARIAS, and elsewhere on the page describes SANDICCA as an organic certified line. This covers spa treatment products; the property's own pages name no in-room toiletry brand.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Beauty- und Therapiebereich: Massagen, Bio-Kosmetik von SANDICCA®, DR JOSEPH und MARIAS®
The guest A to Z lists spelt and herb pillows (Dinkel-Kräuter-Kissen) scented with herbs from Pöllauberg. The pillow is named by its plant contents; no cover fabric, herb species, supplier, certification or availability per room is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Dinkel-Kräuter-Kissen: Genießen Sie den entspannenden Duft Pöllauberger Kräuter
The property describes the furnishings of its 116 rooms, under a heading naming Styrian solid wood, as solid wood furniture, pure wool floor coverings, sheepskin rugs and high quality beds. No timber species, wool source, finish, adhesive or emission class is named.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Three room categories, the Wald-Wiesenzimmer, the Weitblickzimmer and the Turmsuite, are listed with a breathable clay wall. No clay plaster product, composition or finish is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
The guest A to Z states that all beds are extra long, metal-free beds. No mattress or bed system brand, filling or flame retardant treatment is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Extra lange Betten: All unsere Betten erwarten Sie mit hochwertigen, metallfreien Bettsystemen in Überlänge.
The FAQ states that two Wald-Wiesen rooms have allergy bedding and parquet floors. No bedding brand, fibre content or certification is published, and the provision covers two of 116 rooms.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
2 Wald-Wiesen-Zimmer sind als speziell ausgestattete Allergiker-Zimmer mit Allergiker-Bettwäsche, sowie Pollenfilternetzen mit Parkettboden ausgestattet.
What to ask them
What are the mattresses made of, and are they treated with flame retardants?
What is the fibre content of the linen, and is it certified, for example to GOTS or OEKO TEX?
Which paints, adhesives and sealants were specified, and are they low emission?
What cleaning and laundry products are used, and is the list published?
Are there named low emission certifications on the flooring or joinery?
Food and Kitchen7 source notesPublished or supplied
What a kitchen cooks with and where it buys are the parts of a stay you take inside you. A named oil, a named supplier or a published share is checkable; “healthy” is not.
The autumn 2026 menu names its producers by distance band, including Mauerhofer Mühle for organic flours, Ölmühle Fandler for organic oils and Familie Grasser for organic lamb within 5 km. No share of supply is published, and the menu marks some producers and items as currently available only in conventional quality.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Seed oil is served: the autumn 2026 menu's dressing list includes an organic pumpkin seed oil and vinegar marinade alongside a balsamic olive oil dressing, and the same menu names Familie Weber as a supplier of organic pumpkin seed oil and Ölmühle Fandler for organic oils. No frying or cooking oil is named for the fried dishes on the menu, such as Backhendl, Wiener Schnitzel and Pommes frites.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
The 2026 fact sheet names the farms supplying free range organic meat from within 30 km, Hackl for pork, Willingshofer for Murbodner beef, Familie Grasser for lamb and Krautgartner for turkey, and states that the animals are used whole.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Aus Überzeugung werden im Freiland gehaltene Bio-Tiere aus einem max. Radius von 30 km, wie das Hackl-Sonnenschwein, die Murbodner-Weiderinder vom Willingshofer, die Lämmer der Familie Grasser und die Puten vom Krautgartner „nose to tail“ wertschätzend zur Gänze verarbeitet.
The fact sheet states that the kitchen's offer has been certified organic for more than 20 years and that the orchards around the hotel have been farmed organically for more than 30 years. The FAQ names Austria Bio Garantie among the property's certifications; no certificate number, validity date or certified scope is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Seit mehr als 30 Jahren sind die Obstgärten um das Hotel organisch biologisch bewirtschaftet und das Küchenangebot ist dank vieler regionaler Kleinlieferanten seit mehr als 20 Jahren bio-zertifiziert.
The menu states that the property's own Retter BioGut, beside the hotel, produces 18 kinds of organic bread, pasta, jams, herbal teas, fruit juices, spirits, all of the organic ice cream and herbs. No share of the kitchen's total supply is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Null Kilometer – im Retter BioGut produzieren wir 18 verschiedene Sorten BIO-Brote (auch gluten- und hefefrei), Nudeln, Marmeladen, Kräutertees, Fruchtsäfte, Edelbrände, das gesamte Bio-Eis, Kräuter
The fact sheet states 100 per cent organic food from morning to night, the seminar area included. The autumn 2026 menu marks several items as currently available only in conventional quality, among them a perry, pickled mushrooms, venison and the products of two named suppliers, and no audited organic share is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Anstelle von Weizen verwenden wir in unserer Küche ausschließlich BIO-Dinkelmehl.
What to ask them
What share of produce is grown on site or sourced locally, and is it verified?
Which cooking oils are used, and is the policy published?
What cookware is used in the kitchen?
Is kitchen and ice water filtered, and to what specification?
Is there a published position on additives, preservatives or allergens?
Biophilic and Healing Design5 source notesPublished or supplied
Daylight, planting, outlook and the way a room meets the outside are what make a place feel the way it does. Named design decisions can be checked; atmosphere cannot.
The property publishes that its 5,000 m² garden was assessed by Natur im Garten Steiermark against that scheme's criteria for hotel gardens, which the page states centre on giving up pesticides, peat and chemical fertilisers. No planting list, assessment date or report is published, and the assessment covers the garden, not the building.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Wesentlich dabei ist der komplette Verzicht auf Pestizide, Torf und chemische Düngemittel.
Room categories are listed with a garden or balcony: the Weitblickzimmer with a balcony and a long view, the Gartensuite with a garden and French balcony, the Spa Suite with its own terrace, and the Low Budget single room only partly with a balcony. No ceiling height, room volume or outlook figure is published.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
The fact sheet publishes 12 hectares of organic nature areas around the hotel with a barefoot trail and running and walking routes. The area figure measures land rather than anything this pathway scores.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
12 ha BIO-Naturflächen rund um das Hotel mit Barfußparcours, Lauf- und Wanderstrecken
The fact sheet states that the biodiversity gardens are planted with more than 100 old fruit varieties. No variety list is published, and the count is a variety count rather than a planting inventory.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Die Biodiversitätsgärten wurden mit mehr als 100 verschiedenen alten Obstsorten bepflanzt.
What to ask them
Does every guest room have direct outdoor access or an operable opening?
What is the published design intent behind the natural materials used?
What are the typical ceiling heights and room volumes?
Was the landscape designed with native planting, and is the palette published?
Sound and Sensory Ecology1 source notePublished or supplied
What you can hear at three in the morning decides whether you slept. Insulation, plant and machinery, and what sits next door are what decide it.
The room page lists, among the spa facilities, relaxation rooms named Stille (silence) and Inspiration, equipped with headphones. No acoustic specification or measured level is published for them, and nothing is published about noise in guest rooms.
Published by RETTER Bio-Natur-Resort, read 7 Oct 2026.
Ruheraum Entspannungsräume „Stille“ und „Inspiration“ mit Kopfhörern
What to ask them
What is the measured background noise level in a guest room at night?
What acoustic separation is specified between adjoining keys?
How loud is the guest room air conditioning at its lowest setting?
Is fragrance diffused into guest rooms or public areas, and can it be declined?
Not everything is published, and an empty row is a gap in what we could read rather than a fault in the building. If one of these matters to you, ask the property before you book. Send us something that updates this record
Certifications
Green Globe
Issued by Green Globe
Property
Awarded: Not stated · Valid until: Not stated · Source checked: 7 Oct 2026
Platinum Member in Green Globe's Europe members directory, read 2026-10-07. The hotel's own site footer reads Green Globe Goldstatus, read the same day. No certificate, audit date or validity date was found.
Platinum Member in Green Globe's Europe members directory, read 2026-10-07. The hotel's own site footer reads Green Globe Goldstatus, read the same day. No certificate, audit date or validity date was found.
Certified member since June 2024, per the association's directory listing.
Awarded
Not stated
Valid until
Not stated
Source checked
7 Oct 2026
Organic certification of the kitchen
Issued by Austria Bio Garantie
Property
Awarded: Not stated · Valid until: Not stated · Source checked: 7 Oct 2026
Listed by the property as Austria Bio Garantie certified; the BIO HOTELS listing states the hotel is inspected by Austria Bio Garantie. No certificate number or validity date is published; the issuer register was not queried because it requires a form.
Listed by the property as Austria Bio Garantie certified; the BIO HOTELS listing states the hotel is inspected by Austria Bio Garantie. No certificate number or validity date is published; the issuer register was not queried because it requires a form.
Awarded
Not stated
Valid until
Not stated
Source checked
7 Oct 2026
Natur im Garten hotel garden plaque
Issued by Natur im Garten Steiermark
Property
Awarded: Not stated · Valid until: Not stated · Source checked: 7 Oct 2026
Garden of 5,000 m² assessed against the scheme's hotel garden criteria; the property's fact sheet dates the award to 2025. No validity period is stated.
Garden of 5,000 m² assessed against the scheme's hotel garden criteria; the property's fact sheet dates the award to 2025. No validity period is stated.
Awarded
Not stated
Valid until
Not stated
Source checked
7 Oct 2026
Plakette für saubere Luft
Issued by IGÖ (igoe.at)
Property
Awarded: Not stated · Valid until: Not stated · Source checked: 7 Oct 2026
Plaque displayed on the property's site. The issuer's entry for this hotel is loaded by script and could not be read on 2026-10-07, so its content is not recorded here.
Plaque displayed on the property's site. The issuer's entry for this hotel is loaded by script and could not be read on 2026-10-07, so its content is not recorded here.
Feature sources and certification records show their own scope and dates.
Compare what each stay offers, how it was checked and what still needs confirming. Assessment labels describe the review, not an overall quality rating.
A low score means a property has not published information. It does not mean the property is unsafe, unhealthy or poorly run.
A score describes proof: what a stay publishes and, on a Human Garage certified stay, what our assessor checked in person. It is not a quality rating of the property. Listings are free, and any commercial relationship is disclosed.